Tolga Ozcan

• Management of the opening and closing processes of Temsa and Fuso authorized services in Turkey • Monitoring the performance of authorized services Follow-up of compliance with the specified standards • Expanding the service network by creating specific strategies as a result of region-based analysis within the country • Customer satisfaction tracking system management

• Following capacity and efficiency • Monthly analysis and KPI reports • Directing activities to improve process development, improve quality, increase productivity and provide a safe working environment • Developing current production methods with literature and market follow-up • Creating and following up continuous performance improvement management by supporting quality and HSE processes • Labor time management • Initiating and monitoring purchasing processes in improvement processes • Follow

• Analysis of all potential problems for sustanability of production • Implementing containment actions • Keeping track of production performance targets and to take necessary measures and actions • To monitor the performance targets (increasing production, decreasing losses) of the production unit to which it is responsible and to take necessary measures • Being part of operational excellence projects such as Kaizen, 5S etc • Coordinating the blue collar employees according to production plans and budgets