Ulrich Johanning

-Establishment and monitoring of deliveries, service, and operational efficiencies to maximize resource and personnel usage in the South Atlantic region (Carolinas and parts of Virginia and Georgia). -Day-to-day service center operation (inventory management, BOLs, asset monitoring, etc.) -Evaluate operational capacity and identify operational inefficiencies to reach financial goals. -Management of new project and strategy implementation. -Testing of new logistical software (Omnitracs' Roadnet).

- Support in global projects for process standardization and improvement - Handling of own small projects - Creation of KPI reports and tracking of improvement measurements - Preparation of presentations - General logistics tasks

-Provided solutions for inbound clients and maintained small business relationships and satisfaction. -Developed pipelines to help maintain business, using SalesForce and Dell applications. -Served as team advocate for Dell Financial Services.

-Drove sales and promotions, alongside facilitating sequencing and organization for low customer wait times. -Participated in frequent training on new products and supported other partners in a teamwork environment.

-Participated as part of a six country team on the Erasmus+ funded Inclusion Training in Intellectual Disability for Educators in Europe (ITIDE) project. -Responsibilities included data analysis of survey data, researching alternatives to replace anglo-centric information to allow teaching materials to be more universal throughout Europe, and communicated with project partners in Ireland, England, and Austria. -Supervisors: Susan Atkinson, Ph.D. & Nick Mitchell

-Operated independent shifts and committed to upselling products. -Created a friendly environment for the customer.

-Coached peers in a variety of topics including French, German, Geology, Music Theory, and Psychology, implementing problem-solving strategies.

Zweitfach: Psychologie