Ute Diversi

Organisational, HR and IT change leadership and management support, advice and coaching. Part of a terrific team that introduced Acorn LMS to Comcare. Change comms, advice and authoring of Comcare LMS short courses via Easygenerator. Life coaching. Leadership mentoring. (Contract terminated due to Covid-19)

Organisational & cultural change and change leadership advice and coaching. Change analysis, strategy and planning. HR and L&D projects. Final drive and implementation of Learnhub and LinkedIn Learning. Design and development of eLearning courses with Easygenerator. Introduction of and internal administration of the Virgin Pulse Global Challenge to drive culture change. Championing GovTEAMS. Executive coaching. Leadership support, advice and coaching.

ICT communication support during the transition-in phase of a new player in the market taking over the Department of Defence’s ICT Service Desk and Service Integration and Management services. Authoring of OCM artefacts. Change leadership and culture change expert advice and services.

Change leadership, communication and culture change expert advice and services within a digital and Agile transformation program with a global impact. Proactive coaching of management and staff. Change impact assessments, change strategy, and change planning. Created ‘Spring into Agile’ initiative to drive change from Waterfall to Agile through continuous learning. Applying Lean Change Management principles. Pragmatic and people-centric approach to Agile.

Organisational culture change: “Everything change management-related that needs to be done to prepare a program office to become a shared services centre and a ‘commercial like’ culture.”

Lead OCM. Research, design and development of change management strategy and framework. IT systems, organisational and culture change. Change Leadership coaching and providing advice on coping with agency change load. Building of change management capability for both technical and culture change. Executive coaching and mentoring. Providing specialist L&D, performance management and change management advice. Halogen eLearning system implementation and training.

Managing a team of HR Business Partners in a fast paced, rapid growth, project based global organisation reporting to the Asia Pacific HR Director. Managing all facets of Human Resources, providing professional advice and services including recruitment and selection, performance management, investigations and case management, leadership coaching, workforce strategies and organisational design, stakeholder engagement and change management.

Last responsible for small high performing Project Change Management team. Introduced the Prosci/ADKAR methodology. Strategic change leadership. Maturity capability development. Contract management of Professional Change Management Panel. Change management governance, internal change support and professional advice. Focus on benefits realisation. Various other OD&D related roles. Internal leadership development and culture change expert.

Coaching and mentoring of CSIRO senior scientists including 360-degree feedback. Delivered strategic OD and L&D advice to CEO, Executive and senior science leaders. Responsible for consulting with Flagship Directors and facilitation of ‘roadmapping’ using visual discussion. As part of the team developed and wrote the L&D strategy and co-facilitated Leading the Research Enterprise focusing on CSIRO’s Top 100. Facilitation of a portfolio of Professional Development programs.

Successfully liaised with the Leadership Team and management to link L&D to the business strategy and to adjust HR policy to support essential strategic change. Managed and led team of L&D consultants and specialist. IT training. Significantly improved customer service centre output by co-locating L&D team to build a learning culture and improve retention.

Transforming training department to Learning & Organisational Development (intranet development, course evaluation, needs analysis, course design, adult learning principles, internal L&D expert and consultant, relationship management).

Various HR, L&D, Change and OD&D related roles in a culture that practiced an approach of promotion from within and job rotation.

"Information processing and stress... (1,0) Methoden der Psychologie (1,4) Arbeits-, Betriebs- und Organisationspsychologie (1,2) Grundlagenvertiefung der Allgemeinen Psychologie (1,2) Grundlagenvertiefung der Physiologischen Psychologie (1,5) Soziologie (1,7)