Vanessa Reinmuth

• Development and execution of all social media content, inclusive of concept ideation, content development, budget and media planning as well as advanced optimisations • Collaboration with in-house and outsourced content producers to develop the content strategy and produce content in various formats • Execution of strategies agreed with the global social team for cross-market alignment • Supporting marketing activations and key partnerships through social platforms • Campaign reporting and analysis

• Develop, source, schedule and implement content across social media platforms and the blog • Assisting with the production of artwork, sourcing images, briefing agencies and checking copy • Creating and sending EDMs using Salesforce and reporting on performance • Monitoring & reporting on campaign performances • Ensuring that all brand lines are kept consistent • Tracking of multimillion dollar Marketing budget • Liaising with internal and external stakeholders

• Co-development and execution of DM, EDM and digital marketing campaigns ‬‬‬‬‬‬ • Managing social media accounts including budget tracking and content • Content marketing in terms of publishing, image selection and distribution • End-to-end video production • Web analytics and marketing performance tracking through Google Analytics • Website building and editing with WordPress

• In charge of coordinating students and organizing their stay in Japan, including obtaining a visa, finding accommodation and recommending language schools • Giving general information about living in Japan and providing support during their stay in Japan • Representing the firm at fairs (e.g. London, England, and Düsseldorf, Germany) • Translating Website and Facebook page from English to German • Coordination of marketing material production and distribution for the German market

Market research on international tourists to Japan, giving recommendations about where to advertise based upon research

Assistant to General Manager, responsible for supervising Guest Services and coordinating all Head of Departments

Responsible for welcoming customers appropriately to the hotel’s restaurant and providing excellent service to them