Vinícius Prado

• Conducted B2C and international sales with a focus on high-quality service and upselling. • Increased upselling rate through personalized recommendations and client engagement. • Adapted to multicultural clientele and operated fluently in different languages

• Taught students of all ages, promoting active learning through empathy and engagement. • Prepared students for exams and practical communication challenges.

• Created and delivered engaging lesson plans. • Fostered students' confidence through literature and conversation.

• Handles shipment coordination, booking management, route planning, and documentation preparation to ensure efficient, compliant, and cost-effective transportation of goods. • Develop and maintain comprehensive shipping databases, track shipment information, order status, and generating analytical reports for performance monitoring.

• Delivered support for high-value clients and assisted onboarding for new reps. • Direct contact with the technical team.

• Managed government fundraising operations and organized strategic events.

• Internal organization of the agency. • Supported customer relations and product sales, especially for student accounts.

• Provided administrative support • Social media coordinator.