Yalcin Oezkan

Budget management Pricing, model definition, calculation, tracking fit to price target. SLA Management Capacity Planning Effort Tracking Management reports preparation incl. trend analysis, measurements for plan vs actual deviation Develop & implement solutions proactively to ensure effective budget allocation Ensure the appropriate use of Daimler governance, procurement & controlling processes and policies

o Responsible as whole team for the internalization of MBC connected car service portfolio aftersales worldwide o Regional product management o Release-communications & marketing aftersales services o Demand Management o Business Analytics & Reporting

Develop IT organization,manage recruitment & oversee personnel development Sourcing and supplier management.Define sourcing strategy for the supported systems and services. Manage & plan resources and ensure comprehensive information to personnel and business partners. Consultancy for Center of Competence's, MPC's & dealer level. Standardization of rollout processes Execution of rollout activities in compliance to work instructions & service descriptions.

Responsible for quality improvement with proper pre-planning for rollout factory services. HR Planning Readiness People Enablement Content/Technical Readiness (Documentation optimized (e.g. Statement of Work) Integration of standardized Rollin Knowledge Transfer process) Collaboration Readiness (Structured and improved stakeholder management & internal communication) Organizational Project Mgmt. Readiness (Quality assurance through improved rollout readiness methodology)

Development of IT strategy for considering Daimler IT strategy. Providing the most feasible IT applications in order to fulfill the business requirements. Responsible for IT projects. Steering and monitoring the plan development and rollout phases of IT projects. Development and optimization related business processes, function-, data- and technology models. Supporting the dealer organization in sales, after sales and marketing processes & systems and in development of IT strategies and standards.

Department of Processes and Applications Sales&Aftersales&Marketing > Project Management at Daimler IT Systems Roll-Outs for Turkey. > Internal consultancy for business customers. > IT responsibility of business operations: Spare Parts (inbound & outbound logistics - warehousing -inventory and controlling), Warranty, Governmental Sales, Vehicle Documentation, Dealer Service Operations, Business Intelligence, Dealer Cooperation concept

Department of Processes and Applications Truck > Project Management at Daimler IT Systems Roll-Outs for Turkey. > Internal consultancy for business customers. > IT responsibility of business operations: Supply Chain Management of Truck Production System, Electronic Data Interchange, Band Production, Warm-Up Management System, Ideenmanagement