Zaina Sunna'
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Zaina Sunna'
- Current 9 years and 11 months, since Jul 2016
Customer Service Officer
Bank Al Etihad
- Current 12 years and 1 month, since May 2014
Customer Service Officer
Al Nisr Al Arabi Insurance Company
Individual life and Medical Department *A source of information about the company's products. *Following up with customers regarding the yearly renewals and warnings of the payments due of the policies *Maintain a high level of customer satisfaction *Problem solving
- Current 12 years and 7 months, since Nov 2013
Guest Relation Officer
Radisson Blu Resort
provide value added service to customers by doing what ever is reasonable to meet or exceed their expectations, handle any kind of complaints and effectively communicating with customers,supervisors and co-workers. Demonstrate team work and assisting when needed Meet YES I CAN service standards.
- Current 13 years and 2 months, since Apr 2013
Vertrieb für Europe
Bosch Solar Energy
Technical sales for solar module actively assisting the Key Account Managers in their sales operation
- 1 month, Jul 2012 - Jul 2012
Marketing and sales
Al Manhal Contracting Establishment
conducting research, monthly data updating .
Ausbildung von Zaina Sunna'
- 4 years and 8 months, Sep 2009 - Apr 2014
Management Sciences
German Jordanian University
TOTAL QUALITY MANAGEMENT HUMAN RESOURCES SUPPLY CHAIN MANAGEMENT CONSUMER BEHAVIOR
Sprachen
English
C1 (Fließend)
German
B1-B2 (Gute Kenntnisse)
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
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