motasem mahsoun

Successfully completed an intensive 16-week Cybersecurity Bootcamp with 100% graduation rate. Gained hands-on expertise across three CompTIA domains: A+, Security+, and CySA+ Completed 100+ lab exercises covering network infrastructure, endpoint protection, incident response, and risk management frameworks (NIST, ISO 27001 basics). Delivered a Capstone Project: Vulnerability Assessment & Penetration Testing (VAPT) for a simulated company, including scanning, controlled exploitation, incident documentati

Managed and maintained IT hardware, servers, and networked surveillance systems, ensuring proper functionality and reliability. Provided technical support for hardware, software, and end-user issues, improving system uptime. Administered email systems, user accounts, and access control, including configuration of digital signatures. Assisted with LAN troubleshooting and network monitoring, gaining foundational experience in network security practices. Monitored biometric attendance systems and security

Advised corporate and individual clients on computer hardware, networking equipment, and IT solutions, matching products to their operational needs. Provided front-line technical support for hardware and software issues, resolving client problems efficiently. Assisted in network setup and troubleshooting for small business clients, gaining early exposure to IT infrastructure. Built and maintained strong client relationships, improving customer satisfaction and trust. Developed communication, problem-sol