Dipl.-Ing. ANET REDMER

Inhaberin, Human-Centred Design Leader- and Entrepreneurship, currently with Qantas Airways, REDMERA
Sydney, Australia

Fähigkeiten und Kenntnisse

Design Thinking
Human-Centered Design
Service design
Customer Experience
Employee Experience
CX design
UX design
Customer Experience Management
Agile
User experience
Design lead
Lean start-up method
HCD
Team leadership
Human-centred design

Werdegang

Berufserfahrung von ANET REDMER

  • Current 25 years and 8 months, since Oct 2000

    Human-Centred Design Leader- and Entrepreneurship, currently with Qantas Airways

    REDMERA

    • Globally acknowledged expert in Design Thinking, Human-Centered Design, Customer and Employee Experience • Leading agile and human-centered approach to run corporate programmes of work that solve for complex challenges / develop new niche markets • Strategist, business developer, networker and foresighter • Highly versatile with proven experience across industries: aviation (current focus), government, banking, telecon, real estate, consumer electronics, sustainability

  • 1 year and 7 months, Jul 2006 - Jan 2008

    Innovation Manager

    Living Tomorrow California Inc

    • Developed business opportunities for U.S. market entry in Silicon Valley, including leading creation and presentation of marketing proposals to prospective sponsors (i.e. Applied Materials, NASA, Tesla Motors), served as trade show and conference representative and C-Level relationship manager for

  • 6 months, Feb 2006 - Jul 2006

    Project Manager

    Living Tomorrow Brussels

    • Process Improvement Specialist: Analyzed Virgin Express’s and Brussels Airlines’ operational procedures for selected passenger, baggage handling, ticketing and maintenance systems and prepared and presented extensive report detailing areas for improvement to C-level executives leading to four conc

  • 5 years and 9 months, Oct 2000 - Jun 2006

    Exposition designer and web manager

    Tangram Architekten

    • Created and directed expositions ‘MA-SSA’, ‘Suitcase Architecture’ • Created and directed architecture competition ‘Hoofddorp VINEX info centrum’ (awarded 2nd prize). • Designed presentations for architecture competitions of diverse architecture projects. • Created new file management system, coac

  • 1 year and 7 months, Jul 2004 - Jan 2006

    Presentor, Host and Storyteller

    Living Tomorrow Amsterdam

    • Demonstrated emerging technologies, products and services to professionals and consumers in Dutch, English and German. Collected/analyzed qualitative and quantitative consumer research for participating companies. • Media representative for Living Tomorrow Amsterdam to VIVA, European TV channel wi

Ausbildung von ANET REDMER

  • 1 year and 8 months, Mar 2000 - Oct 2001

    Digital Media Management

    College of Multi-Media

  • 2 years and 7 months, Jan 1999 - Jul 2001

    Product Design

    Gerrit Rietveld Academy

  • 4 years, Feb 1994 - Jan 1998

    Architecture

    FH Hildesheim-Holzminden

Sprachen

  • English

    C1 (Fließend)

  • German

    C1 (Fließend)

  • Dutch

    C1 (Fließend)

  • French

    B1-B2 (Gute Kenntnisse)

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