Adam Neilson

HOK Research GmbH was the Berlin subsidiary of Kudos Research (London, est. 1990s), established in early 2019 to provide European CATI and online data collection, specialising in Healthcare, Biotech, and Life Sciences research for clients including Merck, Roche, AstraZeneca, and AbbVie. The company wound down operations in late 2024. I joined six months after the office opened and helped build it into a multi-market operation across EMEA, the US, and APAC. Recruited, coached, and led a team of 5 project

• Overseeing the management of all projects in field. • Overseeing and managing staff working in the Telephone Unit • Managing the workload of the Supervisors and Interviewers • Liaising with the Project Manager, Supervisors and Interviewers • Acting as the interface between Clients and Project Managers/Supervisors • Overseeing project budgets • Ensuring that high levels of productivity and efficiency are maintained throughout all tasks and, where possible, that all projects are completed within t