Adéla Polloczková
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Adéla Polloczková
- Current 7 years and 5 months, since Jan 2019
Finance Administrator EMEA
Altium Europe GmbH
- 8 months, Jun 2018 - Jan 2019
Billing analist
Air Products GmbH
- 3 months, Mar 2018 - May 2018
Chargeback Specialist
Bayern Card Services GmbH
Chargeback Specialist in a fraud and reklamation department. Chargeback is a forced transaction reversal initiated by the cardholder´s bank. Chargebacks are meant as a consumer protection mechanism and help protect cardholders from the effects of criminal fraud.
- 4 months, Nov 2017 - Feb 2018
Junior Administration Specialist
Bayern Card Services GmbH
- 1 year and 1 month, Jan 2016 - Jan 2017
Front Office Manager
Hotel Munich Inn, Munich, Germany
- 4 months, Oct 2015 - Jan 2016
Administrator of reservation systems
IC Uniglobe Travel, Uherské Hradiště, Czech republic
- 1 year and 1 month, Sep 2014 - Sep 2015
Self-employed
Reiki Uherské Hradiště, Uherské Hradiště, Czech republic
Courses, seminars, lectures and therapy of Reiki
- 3 months, May 2014 - Jul 2014
Receptionist
Monteco, s.r.o., Uherské Hradiště, Czech republic
Deal with questions and complaints, implement routine checks of the hotel
- 1 year and 9 months, May 2012 - Jan 2014
Support and Administration
Onebox Ibérica, S.L., Barcelona, Spain
accounting, arrangement of meetings, dealing with suppliers and clients, issuing invoices for services, testing new programs, solving technical problems with clients, support on-line
Rental bookings over the phone in Czech, English and Spanish language, assistance to customers in rent a car per Internet
- 6 months, Dec 2010 - May 2011
Receptionist
Novotel Cornellá, Barcelona (ACCOR Group), 4* hotel
Deal with questions and complaints, implement routine checks of the hotel, collect and compilation of daily business figures, enter statistics into a Database to produce Daily Reports, control of aggregate business figures, continuous training Program, upselling and intern marketing, active participation in InnovAccor Program, overbooking management
Ausbildung von Adéla Polloczková
- 3 years and 1 month, Sep 2007 - Sep 2010
Economy
VSB - Tecnical University of Ostrava
Tourism economics
Sprachen
English
C1 (Fließend)
German
C1 (Fließend)
Spanish
C1 (Fließend)
Czech
C2 (Verhandlungssicher / Muttersprachlich)
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