Ahmed Elkashef

Bis 2024, Head of IT Operations & Service Transition, CARIAD
Friedrichsdorf, Germany

Fähigkeiten und Kenntnisse

Team Management
People Management
Team leadership
Führungserfahrung
Führung
Active listening
Interpersonal skills
Product Development
Knowledge management
Product strategy
Workflow Automation
IT Governance
Service Transition
Business Process Excellence
IT Performance
KPI Dashboards
SOP
ITIL Service Manager
COBIT
CMMI
Team Scaling
Team work
Team Development
hiring
Onboarding
People development
Performance Management
Capacity Planning
Leadership
Stakeholder Management
Operating model
IT Application Management
Web Administration
Terraform
Docker
English Language
Linux
Red Hat Ansible
Active Directory
Business Process Management
Audit
Efficiency

Werdegang

Berufserfahrung von Ahmed Elkashef

  • Current 1 year and 7 months, since Nov 2024

    Enterprise Operating Models, AI Enablement & Service Transition

    Fresenius Kabi

    At Fresenius Kabi, I lead AI-enabled enterprise operating model work across IT governance, service transition, KPI/reporting, SOP and policy guidance, audit readiness and process enablement. I designed Fresenius Kabi Digital Suite concepts connecting governance, portfolio intelligence, service architecture, COBIT objectives, audit evidence and remediation workflows.

  • 2 years and 4 months, Jul 2022 - Oct 2024

    Head of IT Operations & Service Transition

    CARIAD

    At CARIAD Estonia / Volkswagen Group, I built and led a Digital Services capability from 3 to 40 people and transitioned 16 critical IT services into internal 24/7 operations. The team provided 2nd/3rd-level support for critical infrastructure, applications and systems. I owned the operating system across hiring, onboarding, roles, capacity planning, training, service readiness, automation, observability, ITIL workflows and high-trust culture.

  • 1 year and 1 month, Jul 2021 - Jul 2022

    DevOps Engineer

    Soramitsu

    - Deployed and supported infrastructure, ensuring modernization and adaptation to company needs - Organized and modernized CI/CD processes, including documentation - Performed monitoring, logging, and backup tasks to maintain system integrity - Developed and maintained automation scripts (Ansible playbooks, Terraform files) for resource deployment and configuration changes - Created technical documentation, tutorials, and support materials for internal teams and customers

Sprachen

  • Arabic

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Russian

    A1-A2 (Grundkenntnisse)

  • German

    A1-A2 (Grundkenntnisse)

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