Aileen Froese

• Effiziente Verarbeitung von Buchungen innerhalb der festgelegten Frist • Sicherstellen der maximalen Marge jeder Buchung • Excellenter Kundendienst via Email und Telefon; Problemlösung • Kunden- & Partnerbindung

• Vertragsaufbereitung und –erstellung • Erstellung von Entscheidungsgrundlagen durch Analyse des Marktes, Auswertung von Statistiken und Daten • Verantwortliches Mitwirken in den Bereichen Personal, Marketing, EDV • Recherche und Erarbeitung von Projekten

• Meeting and greeting tourists at the airport and providing a seamless transition • Recognizing and satisfying customer’s needs during arrival • Close contact to drivers, tourism agents and airport staff

• Marketing, guest relations, research, accounts • Client support • Close contact and interaction with clients and partner businesses • Programme creation & creating itineraries for VIP customers • Ensuring suppliers deliver during the client’s stay • Inspection of facilities and products to ensure company’s quality levels are met

• Responsible for looking after guests and attending to their needs • Ensure the company service standards are upheld • Assistance with marketing

• Responsible for ensuring high quality hospitality for customers • Restaurant bar responsibilities