Aina Ilunga

Managing 3 major companies in Namibia as their Accounts Manager (Old Mutual Namibia, NedBank Namibia & Namibia Health Plan). Developing trust relationships with portfolio of major clients to ensure they do not turn to competitors. Acquiring a thorough understanding of key customers’ needs and requirements. Prepare necessary documentation or visuals for client to demonstrate performance of campaigns. Communicating with client's customers through various channels and analyzed data from those various channels.

Administrative duties such as assisting clients with home loan applications, ITC checks on clients, writing approval and decline letters and explaining conditions of loans to clients Present, promote and sell products/services using solid arguments to existing and prospective customers Reach out to customer leads through cold calling

Serves customers by completing account transactions. Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.

Marketing Management, Business Management, Consumer Behavior, Economics, Statistics, Business English, Business Law and Financial Management