Aleksandra Tomaszczuk

• Providing first level IT support • Diagnosing and resolving hardware, software, and network issue • Acting as the first point of contact for users via phone, email, or chat (AWS) • Performing user account management (Active Directory, access controls) • Assisting in software installations, updates, and security patches

• SEO optimisation • Planning marketing strategies • Analysing new market trends, business opportunities and market segments in local landscape • Measuring order fulfilment and customer satisfaction performance

• Ensuring proper execution of ERP transactional processes (SAP MM & SD) • Arranging empty repositions and supply (Spain, Italy and France) • Meeting targets and standards with equipment stock • Ensuring and balancing empty stocks and empty transport steering both within the countries and cross-countries

• Planning, optimizing and steering the equipment flow with cost minimising • Arranging repositions for empty units in Benelux area • Balancing and controlling empty stock on depots and ports • Arranging evacuations for empty units to the Far East