
Alexander Alex
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Alexander Alex
- Bis heute 3 Jahre und 9 Monate, seit Sep. 2021
Director, Head of CRM & Engagement Channels
Bayer AG, Pharmaceuticals Division
In my role, I am the global Product Owner of Bayer Pharmas Engagement Channel Product. I am accountable for our global CRM platform, but as well defining the overall engagement strategy for Bayer Pharma. With my team I am driving initiatives to measure Customer Experience across our customer journey, but as well introduce new channels for marketeers and field force (e.g. instant messaging)
- 11 Monate, Nov. 2020 - Sep. 2021
Director, Business Process Integration Lead (Customer Powerhouse)
Bayer AG, Pharmaceuticals Division
- 8 Monate, März 2020 - Okt. 2020
Senior Manager Customer & Growth - Lifescience
BearingPoint GmbH
- Manager for customer management in the life science industry – including responsibility for staff, revenue, contribution margin and people development - Engagement Manager for various projects in the life science industry, focusing on digital process transformation and integrated multichannel management on a global scale. - Empowering companies to execute their digital strategies by creating agile and pragmatic organizations and educating digital capabilities
- 1 Jahr und 6 Monate, Apr. 2016 - Sep. 2017
Head of Customer Journey
A.T.U Auto-Teile-Unger (part of Mobivia Groupe)
Leading the Customer Strategy department with focus on building and improving a seamless customer experience along all A.T.U Touchpoints, but as well driving innovation for products, services and new marketing channels. Developing new business models for data monetarization and leading major strategic company initiatives in the turnaround process.
Management Consultant with strong focus on Digital Strategy with strong focus on Customer Experience Management and OMNI Channel Customer Journeys. Developing CRM strategies and processes for major global companies. Project Manager for global CRM projects in Europe & APAC.
- 2 Jahre und 2 Monate, Juli 2012 - Aug. 2014
Executive Assistant / Head of PMO (Sales Strategy)
ZANOX AG | A Company of Axel Springer & PubliGroupe
Management Consultant and right hand to the CSO, leading a PMO with 6 strategic initiatives in the area of marketing & sales, Restructuring and Optimization of business units, Development of a new corporate strategy in collaboration with the executive board, Investment Controlling, Introduction of a new CRM system and processes
- 11 Monate, Aug. 2011 - Juni 2012
Consultant
Alfabet AG
IT Project Management, Business Process Management, Business Reporting (SQL)
- 6 Monate, Aug. 2010 - Jan. 2011
Praktikum im Produkt- und Lizenzmanagement
Porsche Design Group
Supporting the License- and Productmanager of Porsche Design in the daily business, Part of the development of Porsche Design Driver's Selection products (especially technical products), Research and creation of media-, market- and competitor-analysis, Part of an internal strategy project to improve the after-sales processes
Tutor for computer science, math and economics, organization of different events, part of sponsored research project (BAMF)
- 2008 - 2008
Praktikum in Produktion
Schempp & Decker GmbH (heute: Diehl Metal Applications GmbH)
Praktikant im Maschinenbau
- 2006 - 2006
Praktikum in Produktion und Logistik
WH Münzprüfer
Einblick in die Produktion und Logistik des Unternehmens
Ausbildung von Alexander Alex
- 2019 - 2019
Management Skills
Yale School of Management
- 3 Jahre, März 2012 - Feb. 2015
Management
FOM – Hochschule für Oekonomie und Management – University of Applied Sciences
Master in Management, Schwerpunkt in Marketing & Sales Management
- 2 Jahre und 11 Monate, Okt. 2008 - Aug. 2011
Business Administration
SRH Hochschule Berlin
Bachelor in Business Administration, Schwerpunkt: Marketing, Controlling
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Grundlagen
Französisch
Grundlagen
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