Amanda Sharp

Managed project delivery & resource allocation of multiple concurrent projects | Provided project & team oversight ensuring successful implementations | Managed client relationships | Encouraged upgrades, increasing adoption rates | Facilitated workshops, meetings, & training sessions | Advised clients on data analysis/reporting requirements | Improved internal processes | Influenced product enhancements | Created market focussed training & reference materials | Developed & maintained product knowledge

Successfully qualified as a PRINCE2 Registered Practitioner | Attended intensive German language classes, attaining CEFR level B1.2 | Participated in volunteer activities

Established European office & managed day to day operations | Oversaw commercial aspects of the Client Services business | Liaised with key stakeholders & stimulated existing client relationships | Managed Client Services Delivery & Support | Delivered successful projects to EMEA and US clients | Provided post-implementation product advice & support | Performed business analysis, requirements gathering, & solution design | Conducted product training | Supported Sales (product demos, RFI/RFP responses, POCs)

Formed an international consultancy team | Consistently exceeded revenue targets | Played key role in establishing US office | Nurtured client relationships, provided strategic direction, resulting in client retention & revenue expansion | Aided Sales teams in solution selling | Key contributor to product roadmap | Project managed implementations with international teams | Oversaw training delivery, development & design | Travelled to client sites & trade shows | Established systems as the business grew

Developed an understanding of product functionality, solution architectures and familiarity with underlying technologies | Analysed client business policies, mapped business processes, and analysed documents to implement solutions | Developed solutions including integration with existing systems and configuration of the product | Conducted training (on-site and remotely) | Maintained end user documentation | Provided backup to Support team, and Sales team for demos and/or Proof of Concept projects.

Operational marine weather forecaster | Successfully completed meteorologist course and awarded Postgraduate Diploma in Meteorology | Completed a research project analysing turbulence reports and forecast data to ascertain whether computer models were able to forecast turbulence. Dissertation topic: Investigation of mid-level turbulence along New Zealand airline routes

Postgraduate Diploma in Meteorology. Dissertation topic: Investigation of mid-level turbulence along New Zealand airline routes.