Amit Batham

Angestellt, Windows Systems Administrator, Nokia Solutions and Networks
Ulm, Deutschland

Fähigkeiten und Kenntnisse

MS Windows 2000/2003/2008/R2 Server
BigFix
IT Troubleshooting
Problem
ITIL
McAfee
RAID technologies
VMWare
MS hyperv
EMC Storage
DHCP
DNS
HPSIM
Ehealth
McAfee ePO
Patching
MS Cluster
NetBackup
Crash dump analysis
HP
Rack
Server
Microsoft Terminal Server
PowerShell
Microsoft Active Directory
printing
file sharing
Windows Server 2012
CMDB
Technical Documentation
Domain Controller
Domain Name System (DNS)
Fujitsu Primergy
Windows Server
Windows
Microsoft
Windows Systemadministration
Systemadministration
Informationstechnologie
Support

Werdegang

Berufserfahrung von Amit Batham

  • Bis heute 7 Jahre und 8 Monate, seit Nov. 2017

    Windows Systems Administrator

    Nokia Solutions and Networks

  • 1 Jahr und 4 Monate, Juli 2016 - Okt. 2017

    Windows Systems Administrator

    IHS Markit

    Leading a team of 9 admins who provide support for the configuration, installation, and maintenance and troubleshooting of Windows servers.Reactive and pro-active resolution of Incidents, performing Changes, Upgrades to existing Windows Server Infrastructure.Support of Windows Clusters, antivirus, backups, deployment tools and monitoring tools, capacity management, Active Directory.  Escalation point for all Windows Production stability issues and project driven work.

  • 5 Jahre und 4 Monate, Apr. 2011 - Juli 2016

    Windows Systems Administrator

    Marsh & McLennan Companies

    •Install, configure and maintain Microsoft server operating systems on virtual machines and stand-alone systems. •Server Health Monitoring using existing tools (HPSIM, SysEdge, ehealth etc) •Performance tuning and management •Disk layout configuration – RAID etc •React to ESM alerts, identify capacity issues and plan resolution •Print server and queue configuration / management •Manage the incident queue to diagnose and resolve operating system and hardware incidents within specified SLA

  • 1 Jahr und 2 Monate, Feb. 2010 - März 2011

    Support Engineer (Microsoft EPS)

    Convergys India Services (Microsoft Partners)

    •Providing enterprise level support (B2B) to Microsoft clients on Windows Server. Clients base include a wide range of small to medium sized organizations in U.S into any industry like hotels, banks. Healthcare, IT consultants etc who open professional support agreement/incident with Microsoft. •Worked on performance issues of Windows Server (2003 & 2008) and other core Operating System components like Component Object Model (COM), Distributed COM (DCOM), WMI

  • 6 Monate, Mai 2009 - Okt. 2009

    Subject Matter Expert (Adobe)

    Teleperformance

    •Worked as a Subject Matter Expert for Adobe Software’s Support. •Providing technical support to team members in resolving the issues in Adobe products. •Assure that the team members have the necessary education and training to effectively participate on the team to give best support. •Coach and help to develop team members, ensure discussions and decisions lead toward closure, maintain healthy group dynamics. •Handling escalation calls & follow up to resolve the issue by identifying the root cause.

  • 1 Jahr und 3 Monate, Jan. 2007 - März 2008

    Software Engineer

    Christ Engineering (Otto Christ AG)

    • Concept development & strategy execution for project(s). • Developed new modules for ERP system in Delphi 7. • Support to current ERP system. • Analysis of need of production & planning departments. • Analysis of existing application systems in automation environment. • Integrating software modules in existing projects. • Developed modules to manage & configure the parts of Wash systems. • Developed module to manage the production system for a Wash system. • Developing and documenting software mod

  • 1 Jahr und 5 Monate, Aug. 2005 - Dez. 2006

    Specialist Technical Support (HP)

    IBM Daksh

    • Worked for Hewlett-Packard process. • Troubleshooting of issues related with ALL IN ONE machines. • Troubleshooting of issues related to Wireless & Wired networking. • Troubleshooting & problem solving of internet & virus issues. • Installation & Troubleshooting of printer drivers & softwares on Windows OS. • Providing technical refreshers & imparting training to the team. • Assisting team leader with records management.

Ausbildung von Amit Batham

  • 4 Jahre, Juli 2000 - Juni 2004

    Information Technology

    Dr.B.R.Ambedkar University, Agra

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 22 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z