Anastasia Hl
Angestellt, Senior Client Success Consultant, IntelliBoard
Braunschweig, Deutschland
Über mich
Experienced Client Success professional with a background in coaching. Currently excelling as a Client Success Technician within the Data Analytics field, while being a student in a Data Analytics course.
Werdegang
Berufserfahrung von Anastasia Hl
Bis heute 1 Jahr und 7 Monate, seit Dez. 2022
Senior Client Success Consultant
IntelliBoard
Currently employed as a Senior Client Success Technician by an international IT company specializing in delivering learning analytics tools.
3 Jahre und 1 Monat, Nov. 2019 - Nov. 2022
Claims Supervisor
1StopBedrooms
Contributed to the workflow improvement in the General Support department of an American online furniture store. Assumed the responsibility of training new team members. Subsequently, earned a promotion to the Supervisor of the Claims Department, where led a small group of CS professionals (5), providing guidance and support in resolving escalated cases.
2 Jahre und 5 Monate, Apr. 2017 - Aug. 2019
Customer Fraud Control
Namecheap
Customer Fraud Control specialist in an international company, which provides services for website creation.
Sprachen
Ukrainian
Muttersprache
Russisch
Fließend
Englisch
Fließend