Andreas Engel
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Andreas Engel
- Current 6 years and 4 months, since Feb 2020Information und Technik Nordrhein-Westfalen
Betriebsverantwortlicher zentrale Scanstelle
- 1 year and 1 month, Jan 2019 - Jan 2020
Bauleitung / Projektleitung
E2architekten
- 2 years and 9 months, Apr 2016 - Dec 2018
IT Consultant + IT Architect
VON ESSEN Bank GmbH / BNP Paribas Gruppe
IT Consultant und IT Architect - Durchführung von IT Projekten und Gestaltung der strategischen Architektur Ausrichtung
- Presales consultant responsible to drive solution integration for processes (based on ITIL) and for Enterprise Service Management (ESM) tools. Tooling coverage: workflow, monitoring, reporting, software distribution, inventory data collection, CMDB, portal, connectivity, service monitoring, service exchange - Develop, provide guidance and propose solutions for outsourcing deals in relation to ESM tools and processes
- 3 years and 2 months, Feb 2008 - Mar 2011
Technical Account Manager
Hewlett-Packard Deutschland
• Premier Support (Named Response Center Engineer) for Enterprise customers, based on „HP Operations Manager Windows“ • Technical Account Management for „Premier Customers“ • Consulting for enterprise customers during implementation or migration to new software releases • Develop and review technical documents for knowledge sharing and troubleshooting
- 3 years and 1 month, Jan 2005 - Jan 2008
System Management Engineer
Hewlett-Packard Deutschland
• Monitoring solution implementation lead - Working on new outsourcing customer implementation and transformation • Create/evolve/maintain EMEA regional customer specific monitoring solutions • Provide lab-level & 3rd level support for monitoring solutions used in EMEA region • Automating monitoring and incident resolution • Specifically implementation lead for end to end monitoring and service views • Provide presales consulting and assessment for monitoring solutions supporting solution architects
- 4 years and 5 months, Aug 2000 - Dec 2004
System Management Specialist
WestLB Systems GmbH
- Project lead for System Management and Reporting projects - Operation and troubleshoot System Management environment - Worked on Monitoring / Reporting solutions and concepts - Administration, operation, and troubleshoot MS domains
- 2 years and 1 month, Jul 1998 - Jul 2000
IT Support Specialist
Siemens Business Service GmbH & Co. OHG
- Worked for large customers as support specialist for server and clients (1st and 2nd level support) - Hardware-, Operating System- and application- troubleshooting - User administration
Ausbildung von Andreas Engel
- 2 years and 11 months, Aug 1995 - Jun 1998
Siemens Nixdorf Informationssysteme AG
Ausbildung zum “Fachberater Integrierte Systeme“ und “Kommunikationselektroniker Informations- u. Nachrichtentechnik“
- 1 year and 10 months, Oct 1993 - Jul 1995
Elektrotechnik
Fachhochschule Lippe
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
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