Antoinette van der Stouwe

Manager Service Delivery Management at Interxion Deutschland GmbH - Functional and disciplinary Management of the Service Delivery Team. A small Team, dedicated to the Care of the top 50 customers in Germany, providing end to end holistic delivery of the Interxion Operational Service. We ensure that services, as defined under the various Customer Support Plans, are being delivered according the agreed SLAs.

Leading a dedicated team of On-Site Dispatchers, Contract, Accounting and Order Managers. A small Team dedicated to the complete Care of the customer Sanofi in Germany, handling the management of their complete laboratory equipment. We work under the Brand Unity Lab Services and Support our customers with the Management of their whole lab Equipments in regards to Maintenance, Replacements and Repairs.

Management of the Premier Service Management Team for Customers in Central and Eastern Europa. A Team dedicated to the Care and Management of the Premier IT and Telecommunication Customers of NTT in Europe.

management of the Tier 1 and Tier 2, IT and Telecommunication customers in the DACH Region and Benelux.

management of the European Service Managers responsible for Customer Care of our Premium Carrier clients in Germany, Austria and Switzerland