Armando Marriaga

• Analyze financial information and identify sources of risk from borrower income, assets, liabilities, and review credit profile. • Verify accuracy of financial information, gathering required prior to approval documents and ensure compliance with regulations. • Participate in pipeline meetings to keep track of assigned loans and improve the closing on time ratio. • Collaborate with internal and external stakeholders to streamline loan origination workflows and improve operational efficiency. •Manage a pip

• Supervise customer service operations and supported continuous performance improvement initiatives. • Lead and coach customer service representatives through regular feedback and KPI monitoring. • Prepare operational KPI reports and presentations using Excel and PowerPoint for management stakeholders. • Participate in cross-functional meetings to evaluate operational performance and implement optimization strategies. • Work on the development of the personnel through performance management and training. •

Supporting and coordinating with the faculties on financial and administrative tasks

Brindando apoyo y asistencia a otros estudiantes para mejorar su rendimiento académico en asignaturas como matemáticas financieras, análisis financiero, presupuestos, costos y estadística.