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Ben Conrads

Angestellt, Support Engineer, api Computerhandels GmbH
Aachen, Germany

Skills

Administration von verteilten Netzwerken
IT-Support
Customer Support
komplexe IT-Landschaften
Router
VPN
Firewall
Linux/Unix Grundkenntnisse
Microsoft Office
VM Ware
Helpdesk
Client Helpdesk
Remote Support
2nd Level Support
3rd Level Support
Webdesign
Social Media
Social Marketing
Wordpress
Socia Media Marketing
Analytics
Web Analytics
WebTrends Analytics
Statistikerstellung
Web Intelligence
Digital Analytics
Reiner SCT
Watchguard

Timeline

Professional experience for Ben Conrads

  • Current 10 years and 3 months, since May 2016

    Support Engineer

    api Computerhandels GmbH
  • Current 16 years and 3 months, since May 2010

    Inhaber, Redakteur, Admin

    www.rockamring-blog.de

  • 1 year and 6 months, Nov 2014 - Apr 2016

    Implementation Consultant

    e-dynamics GmbH
  • 6 months, Apr 2014 - Sep 2014

    Data Produktion Operator

    TravelTainment - The Amadeus Leisure Group

  • 4 years and 9 months, Jul 2009 - Mar 2014

    Fachinformatiker / Systemintegration

    m3connect GmbH

    Aufgabenschwerpunkte: • 3rd-Level Support und Troubleshooting • Administration, Monitoring und Betrieb von Cisco, Lancom und sonstiger Hardware in komplexer MPLS Netzwerkumgebung • Eigenverantwortliche Unterstützung und Support bei Hardware-Migrationen und Rollouts • Installation, Wartung und Problembehebung von Terminalcomputern • Planung und Koordination von Außendiensteinsätzen • Betreuung des Internetauftritts sowie den Firmenprofilen in sozialen Netzwerken

  • 2 years and 11 months, Aug 2006 - Jun 2009

    Auszubildender (Fachinformatiker Systemintegration)

    m3connect GmbH

Languages

  • German

    C2 (Expert / native speaker)

  • English

    C1 (Fluent)

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