Bernd Kroell

•Analysis and recording of student feedback and performance. •Preparation and presentation of data for University Exam Boards.

•Coordinated activities for framework agreements in close cooperation with Product Management, Legal Affairs and Carrier Managers •Initiated and coordinated activities for resolving customer complaints and managed escalations •Headed project teams implementing customer projects •Developed complex solution concepts and prepared offers for national and international carriers, resellers and Internet service providers •Contract negotiations with national and international customers and service providers