Bianca Glasbrenner

- Consulting pharmacies and groups of pharmacists on their processes and business mangement - Improving work flow, customer satisfaction and profit - using a Pharmatechnik software module "Management Report" - Organization and implementation of seminars/trainings, events as well as marketing projects - Collaboration with software department for further software development - Presence at exhibition "expopharm" in Munich and Düsseldorf

Focus on oil, gas and petrochemistry markets and in part continious emmision monitoring systems (CEMS) markets - International market analysis and partial direct acquisition of potential Solution Partners - Organization of trainings and customer events - Administration and maintenance of support page for customers - Bachelor thesis: „Increasing global business with external sales channels“

Marketing: - Responsible for customer classifications - Controlling of invoinces and metrics of online and print advertising activities - Responsibility for give-aways/events Sales: - Order entry, customer service (quotes and inquires) Carrying out trainings for sales team on electrical components: - Circuit Protection - Cables, Wires & Connections - Embedded Systems

- Creation of standardized field manuals for the departments of sale, retail and marketing - Data and report analysis - General IT assistance for web page designs

Conduct a market research project: - Assess marketplace opportunities - Evaluate operational improvements - Interviews with firms and institutes to expand results - Organization of 2 major trade fairs ("electronica 2012" in Munich and "embedded 2013" in Nuremberg) - Assistance to the sales and engineering teams - Coordination of events

Internationales Projektmanagement, Marketing, Technikkonzepte

- betriebswirtschaftliche Kenntnisse - Buchungssysteme - geographische Kenntnisse