Claudia Steinberg

Teaching the craft of digital communication - how a brand, a profile, a message comes across and why most miss the mark. Workshops and training on communication strategy, content, and positioning. The same principle I apply to heritage hotels: the distance between what something is and how it reads to the outside.

8 years in a specialized aluminum construction company. Managed costing, quotations, pricing structures, and client communications. Learned how real businesses operate-from production floor to final invoice.

Ran the front office of a heritage hotel - guest experience, reservations, the daily operational reality of a house with history. This is where I learned what a space does to a guest before anyone says a word: how arrival sets the tone, how light and atmosphere carry more than any amenities list, how the gap between a beautiful house and a flat first impression costs bookings. The operator's view I bring to brand work now started here - behind the desk, in the building, watching what actually moves a guest