Dang Doan

Scope of Work: > Setup and led expansion of marketplace logistics in North, Central and South Vietnam > Development and Implementation of Dropshipping Network > Spearheaded initiatives to improve KPIs such as fulfillment leadtime, cancellation rate, return rate > Leading a team of 8 FTE Key Milestone: - Best Seller Performance during Online Fever Campaign '15 - Overall Marketplace OPS Performance ranked among Top 3 of all SEA Ventures

> Automatized KPI Dashboards and reports with live data feed providing overview of key business metrics > Designed and created Tracking Tools with functionality to drive Sales and Conversions > Planning, Overseeing and Coordinating of various Warehouse Functions from Inbound, Outbound, Inventory to Returns >Managed to decrease Order Fulfillment Time by 30 % with Volume increasing 250% over the course of 3 months. > Successfully Planned and Co-led Warehouse Moving Project > 5 S Methodology

> Promote Uber Services and actively thrive branding. > Generate leads and sign-ups for Uber Vietnam. > Use and grow local network to consistently enlarge Uber customer base. > Facilitate marketing partnerships.

Supply Chain Management