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Dashika Thangarajah

Bis 2020, Sales Development Representative DACH, Genesys Telecommunications Laboratories GmbH
London, Vereinigtes Königreich

Fähigkeiten und Kenntnisse

Communication
All-in-one Plattform
Contact Center Solution
MS Office
Contact Center Management
Customer Relationship Management
IVR
Speech Recognition
Teamwork
Purecloud
Omni-channel
Salesforce CRM
Customer Service
Customer Experience
VoIP
Unified Communications
Artificial intelligence
Microsoft Word
Outbound
Lead Generation

Werdegang

Berufserfahrung von Dashika Thangarajah

  • Bis heute 4 Jahre und 5 Monate, seit Jan. 2021

    Senior Enterprise Business Development Representative

    Sitetracker Inc.
  • 4 Jahre, Dez. 2016 - Nov. 2020

    Sales Development Representative DACH

    Genesys Telecommunications Laboratories GmbH

    My role involves prospecting, identifying, qualifying and cultivating sales opportunities through a blend of outbound and inbound techniques, email, research on companies as a component of lead generation and qualification activities utilizing the web, Linkedin, OneSource and other research tools available. I gather key information to update the CRM system and assign a nurture path and follow-up strategy.

  • 9 Monate, Apr. 2016 - Dez. 2016

    Demand Generation Representative DACH/UK

    Genesys | Interactive Intelligence

    At ININ I called and emailed all inbound leads in the assigned territory. Spent time calling and emailing outbound leads. Scheduled discovery calls for partnership team and sales representatives. Attended and helped out at marketing events. Developed high quality opportunities that lead to new businesses. Presented a professional and high quality experience for all prospects. Contributed to a strong team environment.

  • 1 Jahr, Mai 2015 - Apr. 2016

    Inside Sales Account Manager

    Lenovo

    As an ICAM I made outbound calls to identify end user opportunities, building a pipeline, providing necessary pre-sales support, worked closely with Channel Partners and driving sales to increase revenue and maintain a detailed record of their activities. I tracked sales opportunities (( leads, deal registration, quotes etc.) and drove partners' revenue generation activities.

  • 1 Jahr und 1 Monat, Mai 2014 - Mai 2015

    Business Development Representative

    VMware

    Developed Business in Germany, MENA, UK and Nordics Markets and created new business opportunities and up-sell of existing customers through BANT (Budget, Authority, Need and Timeframe) qualified opportunities / leads. Researched industry/company profiles to identify key contacts of prospective customers within assigned territories for targeted lead generations.

Ausbildung von Dashika Thangarajah

  • 2 Jahre und 6 Monate, Feb. 2013 - Juli 2015

    Business Management

    University Of Plymouth

    2:1

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Tamil

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