Dewal Hirvey
Angestellt, IT Helpdesk Manager, NTT DATA Global Delivery Services
Bengaluru, Indien
Über mich
Professional with 11 years of industry experience. I have overlooked IT Service operations for various banking and insurance Global customers with an average team of 40 resources. I have handled the successful transition of the L1 and L1.5 Service desk, and multiple telecommunication projects. ITIL® Intermediate Certificate in IT Service Operation ITIL® v3 Foundation Certified. ITIL® Foundation Certificate in IT Service Management.
Werdegang
Berufserfahrung von Dewal Hirvey
Bis heute 13 Jahre und 1 Monat, seit Juni 2011
IT Helpdesk Manager
NTT DATA Global Delivery Services