Diksha Gaonkar

is working from home. 🏡

Bis 2024, AML/KYC Analyst/Customer Support, Alphadot Systems UAB

Chandigarh, Indien

Über mich

Knowledgeable and dedicated Network Support Specialist adept at installing and maintaining network hardware and software, providing network support to end-users, and managing LAN/WAN infrastructure, deep passion for Technology, and strong attention to detail. Effective communicator with a data-driven approach, great analytical skills, and excellent problem-solving abilities.

Fähigkeiten und Kenntnisse

Project Management
MS Office
Communication skills
Team work
Support
Customer care
Customer Support
Microsoft Excel
ability to work under pressure
attention to detail
Customer-Relationship-Management
Networking
Network Security
Computer Skills
English Language
WAN
Customer Relations
VPN
Telecommunication
CRM Systems
Customer inquiries
Strong personality
Customer orientation

Werdegang

Berufserfahrung von Diksha Gaonkar

  • 3 Jahre und 5 Monate, März 2021 - Juli 2024

    AML/KYC Analyst/Customer Support

    Alphadot Systems UAB

    Evaluated customer data to identify and prevent fraudulent activities. Tracked fraud cases and monitored trends to develop strategies for prevention. Helped 100 marketing and sales merchants across the Europe/Middle East/Oceanic Countries. Analyzed large amounts of data to find patterns of fraud and anomalies. Reviewing reports and individual transactions that appeared suspicious to uncover possible fraudulent activity.

Sprachen

  • Englisch

    Fließend

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