Elena Querzola

- Responsible for the entire life-cycle of translation projects - Establish and maintain relationships with translators, proofreaders and clients worldwide - Comply with all ISO regulations, processes and procedures - Bill projects -Trouble-shoot problem projects -Investigate client complains

- Responsible for the entire life-cycle of translation projects - Establish and maintain relationships with translators, proofreaders and clients worldwide - Comply with all ISO regulations, processes and procedures - Bill projects -Trouble-shoot problem projects -Investigate client complains

- Coordination of translation services for internal and external customers - Translation management for multilingual large-scale projects -New customers acquisition, briefings and customers visit - Processing customer's requests and acquisition databases creation - Support in choosing and costs and quality-driven purchasing of freelancer services.

- Coordination of translation services for internal and external customers - Translation management for multilingual large-scale projects -New customers acquisition, briefings and customers visit - Processing customer's requests and acquisition databases creation - Support in choosing and costs and quality-driven purchasing of freelancer services.

Translation of websites, flyers, questionnaires, invitations to tender of different European projects (ALLNOW, Be Say Do, Erasmus for Young Entrepreneurs, CrossEUWBA), marketing researches, customer care, support in the management of the mentioned projects.

Translation from Italian into English/German (and vice versa) mainly of websites and online catalogues. ( periodic services/ on commission)

Hostess at congresses, events and at fairs in Bologna and Modena ( periodic services). Customer care, mediator, promotion

Translation from Italian into English of a book (80 pages) about the history of Palazzo Magnani in Reggio Emilia, and pannels for Piero della Francesca exhibition at Fondazione Palazzo Magnani in Reggio Emilia.

Customers care, making appointments, entering data into computer, working in the archive

Customers care, be at customer´s disposal, problem solving, speaking English, German and Spanish fluently.

Customers care, making appointments, entering data into computer, working in the archive.

Master’s studies in Languages for Communications in International Enterprises and Organizations. Master’s programme in English with focus on translation, marketing and economics. Languages: English, German, Russian

Bachelor’s degree in European Languages and Cultures Languages: English, German, Spanish and Russian (from the second year). Graduation mark: 109/110