Eli Chiang

- Resolve logistical issues, communicate with DCOs/BCOs, and assist with special projects.​ - Manage supplier relations, track orders, and ensure smooth execution of shipments.​ - Coordinate logistical needs with other departments and support sales team with orders processing.​ - Facilitate Xfunctional communication between clients, suppliers, and carriers.​ - Check, record, manage, and track orders, including transport, customs, and insurance documents.​

Collaborate w/Product team as well as in Xfunctional with Business units, product support teams to secure the best customer offer. - Deliver region and channel selling input to the Product team in order to create growth​ - Support the brand in identifying opportunities for growth and act on them - Build and plan a relevant assortment to reach omni profitable growth short and long-term - Ensure that the capacity indicator for the channel/region/department is up to date against Production Office​

- Managed a team of graphic designers and copywriter to ensure content included product images on site and descriptions, creating & executing a priority-based plan per department when images weren't provided by vendors; Develop product strategies aligned with current eCommerce trends; Create detailed product roadmaps based on market analysis and season trends; Coordinate with purchasing departments to align product releases w/market demands; Basic A/B testing to optimize site functionality & user experience

Managed setup and activation of products according to product receipt and MKT calendars; Acquire content for the website; Optimize product display order, color features, web categorization, and navigation; Conduct daily site checks to ensure products are correctly categorized and promotions are operational; Analyze MK trends and customer satisfaction data to inform future OL campaigns; Managed the timely setup and activation of products according to product receipt and marketing calendars