Eman Ahmed
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Eman Ahmed
- 7 months, Jan 2017 - Jul 2017
Application Support Engineer
PPRO Financial Ltd
- 10 months, Mar 2016 - Dec 2016
Core Utilities Support Officer
CIB Egypt
- Provide primary technical support for the core banking related applications including troubleshooting in order to ensure proper functioning on the applications and maintain the workflow of the business. - Troubleshoot and perform root cause analysis of all reported problems core and core related applications. - Apply and test the fixes received from the vendor over test environment to ensure that issue is recovered.
- 1 year and 10 months, Jun 2014 - Mar 2016
Service Owner
Vodafone International Services
- 1 year and 7 months, Dec 2012 - Jun 2014
System Engineer
Vodafone International Services
- 4 years and 1 month, Dec 2008 - Dec 2012
Application Support Engineer
HP Enterprise Service
- Working as 2nd line support for ABN Amro and Royal Bank of Scotland accounts - Maintaining and monitor all running jobs for all ACBS applications under UNIX - Managing all customers data and loans by using BO and ETL tools - Managing the global implementations together with the relevant changes to the existing support model where support is totally executed in a single closed environment. - Communicating with the customer and all involved teams regarding any issues
Ausbildung von Eman Ahmed
- 1 year and 6 months, Jul 2014 - Dec 2015
Professional Postgraduate
American University in Cairo
- Leadership - Organizational Development - Marketing and Sales - Project Management - Entrepreneurship
- 3 years and 11 months, Sep 2004 - Jul 2008
Computer Science
Cairo University
- Information Systems - Information Technologies - Computer Science - Software Engineering - Relational database management system - Object Oriented Programming - Networks and Signals
Sprachen
English
C1 (Fließend)
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
German
A1-A2 (Grundkenntnisse)
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