Ewelina Graczyk

-ordering, tracking, and reporting inventory and deliveries -coordinating shipments for assigned locations -documenting invoices and payment postings -corresponding with customers; reporting client requests -notifying customers if shipments are delayed -tracking shipments details and locations

-responding to requests for technical assistance -Advising user on appropriate action or connecting remotely and proceeding with the action -logging all interactions in Ticketing System -redirecting problems to correct resource -identifying and escalating situations requiring urgent attention -Providing service during night shifts and on-call duties