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Frida Gutierrez

is looking for freelance projects. 🔎

Angestellt, Customer Service Specialist, Concentrix Germany
Studentin, Master in Digital Business, ENEB Business School
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Customer service
Key Account
Sales & Marketing
Customer Support
Key Account Management
Customer Relationship Management
Customer Relations

Werdegang

Berufserfahrung von Frida Gutierrez

  • Bis heute 3 Jahre und 6 Monate, seit Jan. 2022

    Customer Service Specialist

    Concentrix Germany

    • Digital B2B advertisement selling between our leading customers and managing LATAM and Spanish market businesses such as Bumble, Tinder, and Ok Cupid. • Tracking our customers' advertising campaigns within the Meta platform.

  • 2 Jahre und 8 Monate, Nov. 2018 - Juni 2021

    CEO & Founder

    Dolling Show

    • Entrepreneurial business (Wedding experience creation)

  • 3 Jahre und 9 Monate, Juli 2015 - März 2019

    Sales Account Manager

    Whirlpool Corporation

    • Managed highly developing sales in B2B and B2C contexts, ensuring coordination with internal and external stakeholders. • Oversaw local sales for over six key accounts like HEB, Costco, Sam’s Club, and Walmart and secured an average of 2 new regional customers yearly like La Marina and Liverpool with a 25% increase in revenue. • Gained two principal accounts with more than $750,000 in sales profit in 2018. • Exceeded 6% corporate quarterly goals by focusing on priorities and initiatives.

  • 2 Jahre und 6 Monate, Jan. 2013 - Juni 2015

    Key Account Manager

    SVN FOODS INC

    • Increased retail sales by 50% over eight months by piloting marketing campaigns (cross-merchandising, planograms, brick and click, click and collect, flash sales, pop-up store), as well as training among the sales team at the point of purchase. • Launched the opening of 6 new wholesalers within the first eight months of employment. • Ranked in the 5% sales top producers among a regional team of over 50 representatives in 2014.

  • 11 Monate, Feb. 2012 - Dez. 2012

    Sales & Marketing Assistant

    GRUPO PREMIER DE OCCIDENTE

    • Assisted in managing the long-term exclusivity distribution contract negotiated with CRAISINS® by OCEAN SPRAY, resulting in annual revenue of $25 million. • Organized the HACCP implementation for GRUPO PREMIER DE OCCIDENTE teams; successfully trained and certificated. • Managed the development of 10 new products after being surveyed.

Ausbildung von Frida Gutierrez

  • Bis heute 1 Jahr und 10 Monate, seit Sep. 2023

    Master in Digital Business

    ENEB Business School

  • Bis heute 1 Jahr und 10 Monate, seit Sep. 2023

    MBA Business Management Administration

    ENEB Business School

  • 2 Jahre und 7 Monate, 2014 - Juli 2016

    Master in Effective Sales

    Instituto Tecnológico y de Estudios Superiores de Monterrey

  • 3 Jahre und 7 Monate, 2008 - Juli 2011

    Bachelor’s degree in Nutrition

    Cuauhtemoc University

  • 1 Jahr und 7 Monate, 2007 - Juli 2008

    Commercial Aviation Pilot

    National Aviation Academy

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

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