Frida Gutierrez

is looking for freelance projects. 🔎

Angestellt, Customer Service Specialist, Concentrix Germany
Studentin, Master in Digital Business, ENEB Business School
Berlin, Germany

Fähigkeiten und Kenntnisse

Customer service
Key Account
Sales & Marketing
Customer Support
Key Account Management
Customer Relationship Management
Customer Relations

Werdegang

Berufserfahrung von Frida Gutierrez

  • Current 4 years and 5 months, since Jan 2022

    Customer Service Specialist

    Concentrix Germany

    • Digital B2B advertisement selling between our leading customers and managing LATAM and Spanish market businesses such as Bumble, Tinder, and Ok Cupid. • Tracking our customers' advertising campaigns within the Meta platform.

  • 2 years and 8 months, Nov 2018 - Jun 2021

    CEO & Founder

    Dolling Show

    • Entrepreneurial business (Wedding experience creation)

  • 3 years and 9 months, Jul 2015 - Mar 2019

    Sales Account Manager

    Whirlpool Corporation

    • Managed highly developing sales in B2B and B2C contexts, ensuring coordination with internal and external stakeholders. • Oversaw local sales for over six key accounts like HEB, Costco, Sam’s Club, and Walmart and secured an average of 2 new regional customers yearly like La Marina and Liverpool with a 25% increase in revenue. • Gained two principal accounts with more than $750,000 in sales profit in 2018. • Exceeded 6% corporate quarterly goals by focusing on priorities and initiatives.

  • 2 years and 6 months, Jan 2013 - Jun 2015

    Key Account Manager

    SVN FOODS INC

    • Increased retail sales by 50% over eight months by piloting marketing campaigns (cross-merchandising, planograms, brick and click, click and collect, flash sales, pop-up store), as well as training among the sales team at the point of purchase. • Launched the opening of 6 new wholesalers within the first eight months of employment. • Ranked in the 5% sales top producers among a regional team of over 50 representatives in 2014.

  • 11 months, Feb 2012 - Dec 2012

    Sales & Marketing Assistant

    GRUPO PREMIER DE OCCIDENTE

    • Assisted in managing the long-term exclusivity distribution contract negotiated with CRAISINS® by OCEAN SPRAY, resulting in annual revenue of $25 million. • Organized the HACCP implementation for GRUPO PREMIER DE OCCIDENTE teams; successfully trained and certificated. • Managed the development of 10 new products after being surveyed.

Ausbildung von Frida Gutierrez

  • Current 2 years and 9 months, since Sep 2023

    Master in Digital Business

    ENEB Business School

  • Current 2 years and 9 months, since Sep 2023

    MBA Business Management Administration

    ENEB Business School

  • 2 years and 7 months, 2014 - Jul 2016

    Master in Effective Sales

    Instituto Tecnológico y de Estudios Superiores de Monterrey

  • 3 years and 7 months, 2008 - Jul 2011

    Bachelor’s degree in Nutrition

    Cuauhtemoc University

  • 1 year and 7 months, 2007 - Jul 2008

    Commercial Aviation Pilot

    National Aviation Academy

Sprachen

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    A1-A2 (Grundkenntnisse)

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