Georgy Volkov

-Owned IT strategy, target architecture and operating model, managing the IT portfolio with C-levels. -Led a 100-person IT & Data division. -Established architecture governance and MLOps for data- and AI-driven products. -Scaled the company (20+ offices, 2× headcount) while cutting downtime >3× to 99.98%. -Delivered Data Governance, DWH and BI (2 weeks → 20 min). -Built an MLOps platform, PD model and AI agents, cutting handling time by ~20%. -Improved change management, reducing delivery time >20%.

Project 1 – iSmart.org (AI EdTech): -Redesigned architecture from PoC to a scalable platform serving 70,000+ users in 12 CIS regions. -Built an AI personalization engine incl. support for special-needs learners. -Defined product and engineering strategy, roadmap, and processes. Project 2 – Ingosstrakh: -Led rollout of a cloud MLOps platform. -Deployed ML-driven insurance processes, improving risk differentiation and pricing. -Built data platform and Data Governance foundations for future AI initiatives.

Responsibilities & Key Achievements: - Led execution of the Group IT Strategy, linking initiatives and KPIs to business metrics and introducing the IT business-partner model. - Founded the Innovation Lab, piloting AI and emerging tech and shaping Cloud/MLOps roadmaps. - Created the Enterprise Architecture group and expanded governance Group-wide. - Launched self-service BI, shifting ~20% of analytics to business units. - Built Data Governance, eliminating 99% of critical MDM errors.

Responsibilities & Key Achievements: - Led Group IT strategy, governance, and operations across EU subsidiaries. - Centralized architecture and services. - Key IT counterpart to the Executive Committee on budgets, major projects, and PMI. - Built group-wide IT governance and a single strategy. - Optimized workforce from 650→450 FTE, saving ~€450K/yr. - Led IT integration of a 600+-user company and migrated core systems. - Replaced MS Dynamics and centralized trading ops to HQ.

Responsibilities & Key Achievements: - Led IT strategy and operations at the Board level, supporting market growth and regulatory requirements. - Replaced the core trading system, boosting performance by >10x and cutting failures by 5x, improving market stability. - Deployed OTC trading, indices, and automated reporting, boosting accessibility, transparency, and compliance.

Responsibilities & Key Achievements: - Led the IT program to implement a multi-phase, cross-asset Calypso back-office platform. - Owned architecture design, project planning, and delivery across technology and business teams. - Delivered Phase 1 for ADR/GDR operations, laying the foundation for cross-asset rollout and standardization.

5-year specialist program, equivalent to a combined Bachelor’s and Master’s degree