Harjit Singh
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Harjit Singh
- 7 months, Jun 2024 - Dec 2024
Process Manager —BST Tiefbau GmbH Hürth,Germany-Jun’24- Dec 24
BST Tiefbau GmbH Hürth,Germany
Supervised and coordinated on-site processes to ensure timely project completion. Implemented workflow improvements to enhance efficiency and safety. Managed communication between project teams, suppliers, and management Ensured compliance with German workplace safety and operational standards. Adapted quickly to German business practices and multicultural team dynamics.
- 16 years and 9 months, Oct 2006 - Jun 2023
Manager Customer Sale Service -Bank-Finance,Retail,Warehouse,Risk Compliance.
Bharti Airtel Ltd
Results-driven Team Leader and Manager with 19 years of leadership experience in customer experience, operations, and retail management, primarily with Bharti Airtel Limited. ( India) Recently served as Process Manager at BST Tiefbau GmbH in Germany, applying leadership, process optimization, and compliance skills in an international work environment. Proven track record of improving operational efficiency, leading diverse teams, and achieving ambitious business goals.
- 1 year and 5 months, Jan 2022 - May 2023
Customer Experience Manager
Bharti Airtel Ltd
Led a customer service team, achieving high satisfaction scores and loyalty improvements. Implemented feedback-driven improvements and customer retention strategies. Trained staff in customer service best practices and process efficiency.
- 1 year, Jan 2021 - Dec 2021
Customer Acquisition Manager
Bharti Airtel Ltd
Developed and executed acquisition strategies, surpassing revenue targets. Negotiated contracts and built partnerships to expand market presence.
- 2 years, Jan 2019 - Dec 2020
Manager Operations
Bharti Airtel Ltd
Managed daily operations, boosting efficiency and reducing costs. Led cross-functional teams to improve supply chain and service delivery.
- 2 years, Jan 2017 - Dec 2018
Retail Operations Manager
Bharti Airtel Limited
Directed retail store operations, achieving and exceeding sales targets. Implemented effective loss prevention and merchandising strategies
- 2 years, Jan 2015 - Dec 2016
Bank Manager
Bharti Airtel Limited
Managed branch operations, lending services, and client relationships. Ensured compliance with banking regulations and security standards.
- 8 years and 3 months, Oct 2006 - Dec 2014
Financial Data Analyst, Risk Compliance Officer, Warehouse Call center Executive
Bharti Airtel Limited
Financial Data Analyst Conducted financial analysis, forecasting, and budget preparation. Evaluated investment opportunities and risk profiles. Prepared detailed financial models and sensitivity analyses. Analyzed business data to identify patterns and trends. Created dashboards . Risk Compliance Officer Monitored compliance with industry regulations and internal policies. Performed risk assessments and proposed mitigation measures. Delivered compliance training programs for staff.
Ausbildung von Harjit Singh
- 2 years, Jul 2007 - Jun 2009
Master of business administration
Sikkim manipal university
Banking
- 1 year, Aug 2001 - Jul 2002
Post graduation diploma in computer applications
Punjab electronics department
- 3 years and 1 month, Apr 1996 - Apr 1999
Bachelor of commerce with insurance and accountancy
University of pune
Sprachen
English
C1 (Fließend)
German
A1-A2 (Grundkenntnisse)
Hindi
C1 (Fließend)
Punjabi
C1 (Fließend)
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