Harjit Singh
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Harjit Singh
- 7 Monate, Juni 2024 - Dez. 2024
Process Manager —BST Tiefbau GmbH Hürth,Germany-Jun’24- Dec 24
BST Tiefbau GmbH Hürth,Germany
Supervised and coordinated on-site processes to ensure timely project completion. Implemented workflow improvements to enhance efficiency and safety. Managed communication between project teams, suppliers, and management Ensured compliance with German workplace safety and operational standards. Adapted quickly to German business practices and multicultural team dynamics.
- 16 Jahre und 9 Monate, Okt. 2006 - Juni 2023
Manager Customer Sale Service -Bank-Finance,Retail,Warehouse,Risk Compliance.
Bharti Airtel Ltd
Results-driven Team Leader and Manager with 19 years of leadership experience in customer experience, operations, and retail management, primarily with Bharti Airtel Limited. ( India) Recently served as Process Manager at BST Tiefbau GmbH in Germany, applying leadership, process optimization, and compliance skills in an international work environment. Proven track record of improving operational efficiency, leading diverse teams, and achieving ambitious business goals.
- 1 Jahr und 5 Monate, Jan. 2022 - Mai 2023
Customer Experience Manager
Bharti Airtel Ltd
Led a customer service team, achieving high satisfaction scores and loyalty improvements. Implemented feedback-driven improvements and customer retention strategies. Trained staff in customer service best practices and process efficiency.
- 1 Jahr, Jan. 2021 - Dez. 2021
Customer Acquisition Manager
Bharti Airtel Ltd
Developed and executed acquisition strategies, surpassing revenue targets. Negotiated contracts and built partnerships to expand market presence.
- 2 Jahre, Jan. 2019 - Dez. 2020
Manager Operations
Bharti Airtel Ltd
Managed daily operations, boosting efficiency and reducing costs. Led cross-functional teams to improve supply chain and service delivery.
- 2 Jahre, Jan. 2017 - Dez. 2018
Retail Operations Manager
Bharti Airtel Limited
Directed retail store operations, achieving and exceeding sales targets. Implemented effective loss prevention and merchandising strategies
- 2 Jahre, Jan. 2015 - Dez. 2016
Bank Manager
Bharti Airtel Limited
Managed branch operations, lending services, and client relationships. Ensured compliance with banking regulations and security standards.
- 8 Jahre und 3 Monate, Okt. 2006 - Dez. 2014
Financial Data Analyst, Risk Compliance Officer, Warehouse Call center Executive
Bharti Airtel Limited
Financial Data Analyst Conducted financial analysis, forecasting, and budget preparation. Evaluated investment opportunities and risk profiles. Prepared detailed financial models and sensitivity analyses. Analyzed business data to identify patterns and trends. Created dashboards . Risk Compliance Officer Monitored compliance with industry regulations and internal policies. Performed risk assessments and proposed mitigation measures. Delivered compliance training programs for staff.
Ausbildung von Harjit Singh
- 2 Jahre, Juli 2007 - Juni 2009
Master of business administration
Sikkim manipal university
Banking
- 1 Jahr, Aug. 2001 - Juli 2002
Post graduation diploma in computer applications
Punjab electronics department
- 3 Jahre und 1 Monat, Apr. 1996 - Apr. 1999
Bachelor of commerce with insurance and accountancy
University of pune
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Hindi
Fließend
Punjabi
Fließend
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