Harsh Singh

Angestellt, Group Manager (AVP), LSSMBB – Business Excellence & Automation Leader, GSO, Aon Consulting Pvt. Ltd
New Delhi, Indien

Fähigkeiten und Kenntnisse

Business Process Excellence
Digital transformation
Agile Methodologies
AI Implementation
opportunity Identification
Business Transformation
Business Consulting
Client Management
Design Thinking
Process Optimization
problem solving skills
Value Stream Mapping
Change Management
Project Management
Consulting

Werdegang

Berufserfahrung von Harsh Singh

  • Bis heute 2 Jahre und 9 Monate, seit Nov. 2022

    Group Manager (AVP), LSSMBB – Business Excellence & Automation Leader, GSO

    Aon Consulting Pvt. Ltd

    • Result-driven transformation leader with 18 years of experience driving enterprise-wide innovation, Automation – RPA, AI/Gen AI-based implementation and change across Global Shared operations. • Proven track record of delivering $50M+ in cumulative savings through optimizing operations and leading enterprise-wide efficiency programs (up to 9% YoY growth). • Skilled in strategic planning, agile delivery, and cross-functional leadership across Global Shared Operations.

  • 3 Jahre und 9 Monate, Feb. 2019 - Okt. 2022

    Senior Manager, LSSBB – Digitized CoE, Process Transformation & Automation, GBS

    Aon Consulting Pvt. Ltd

  • 8 Monate, Juli 2018 - Feb. 2019

    Manager – Process Excellence & Quality (Black Belt)

    EXL Service

    Managed a team of over 45 business excellence consultants across Noida & Pune. Oversaw Project Management, Business Process improvements, Solution Design, Implementation and quality initiatives to achieve desired performance level and resolving performance bottlenecks for a team spanning more than 3500 people.

  • 2 Jahre und 9 Monate, Okt. 2015 - Juni 2018

    Lead Assistant Manager – Process Excellence

    EXL Service

    • Led large scale RPA implementation project – scoped 2500+ FTEs, deployed 200+ BOTs with 210+ FTE savings for top UK Utility client. • Led Exception elimination project in 2017, resulted in 75+ FTEs annual benefit.

  • 2 Jahre, Okt. 2013 - Sep. 2015

    Assistant Manager – Process Excellence

    EXL Service
  • 3 Jahre und 8 Monate, Feb. 2010 - Sep. 2013

    Quality Compliance Analyst (QCA)

    EXL Service

Sprachen

  • Englisch

    Fließend

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