Hesham Saleh

Bis 2022, Amazon Product Life-Cycle Support | Technical Support Representative, Amazon
Stamsried, Bavaria, Germany, Deutschland

Fähigkeiten und Kenntnisse

Customer Support
Customer Service Excellence
Customer Care
Help desk
PC Support
Application Support
Information technology
Support
PC

Werdegang

Berufserfahrung von Hesham Saleh

  • 6 Monate, Apr. 2024 - Sep. 2024

    Microsoft Dynamics 365 Finance & Operations | Techno-Functional Consultant

    Concentrix Global Services GmbH

    As a Microsoft Dynamics 365 F&O Techno-Functional Consultant, my job is to provide all needed technical assistance, troubleshooting steps & guide the customer through his entire journey with Microsoft Dynamics 365 products and services.

  • 1 Jahr, Mai 2023 - Apr. 2024

    Microsoft Office Core Applications | Support Engineer

    Microsoft Corp.

    As a Microsoft Office Support Engineer, my job is to provide all needed technical assistance, troubleshooting steps & guide the customer through his entire journey with Office products & services.

  • 1 Jahr, Juli 2022 - Juni 2023

    Microsoft 365 Concierge Ambassador | Front Line Engineer

    Concentrix Global Services GmbH

    As a Microsoft 365 Front Line Engineer, my job is to provide all needed technical assistance, troubleshooting steps & guide the customer through his entire journey with Microsoft 365 products & services.

  • 1 Jahr und 3 Monate, Juni 2021 - Aug. 2022

    Amazon Product Life-Cycle Support | Technical Support Representative

    Amazon

    As a Product Life-Cycle Technical Support Representative at Amazon, my primary responsibility was to provide comprehensive technical assistance and ensure customer satisfaction with our products. My role involved troubleshooting, resolving issues, and guiding customers through each step to solve or prevent their problems.

Sprachen

  • Arabisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Fließend

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