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Berkan Maruthadiyan

Freiberuflich, Service Delivery Manager, AlphaEdge Consulting GmbH
Munich, Germany

Fähigkeiten und Kenntnisse

Service Delivery Management
Team leadership
People Management
Technical Leadership
Customer Relationship Management
Customer Support
Talent Management
Operational Excellence
Account management
Team Management
Project Management
Stakeholder Management
Strategic planning
Performance Metrics and Reporting
Budget and Cost Management
Management
IT Project Management
IT Delivery
IT Service Management
Contract Management
Security services
Cloud Computing
Network Management
IT Outsourcing
Customer care
Computer Networks
Service Level Management
Service Management
Business
Service
Knowledge
Analytical skills
Technical Knowledge
IT Infrastructure Library
Managed services
International experience
Entrepreneurship
IT Architecture
DHCP
Planning
SLA
Infrastructure
System Management
Customer orientation
English Language
Storage
Professionalism
System Integration
Performance Management
Administration
IT-Consulting
Professional experience
Information technology
Consulting

Werdegang

Berufserfahrung von Berkan Maruthadiyan

  • Current 2 years and 3 months, since Mar 2024

    Service Delivery Manager

    AlphaEdge Consulting GmbH

  • 3 years and 8 months, Apr 2020 - Nov 2023

    IT Service Delivery Manager

    PPRO
  • 2 years and 11 months, May 2017 - Mar 2020

    Team Leader IT Service Desk

    PPRO
  • 1 year and 4 months, Jan 2016 - Apr 2017

    Systems Administrator

    PPRO
  • 9 years and 11 months, Mar 2006 - Jan 2016

    Senior Systems & Network Engineer

    European Southern Observatory

Ausbildung von Berkan Maruthadiyan

  • Current 1 year and 5 months, since Jan 2025

    ITIL v4 Foundation

    Axelos

  • 3 years, Jan 2020 - Dec 2022

    Business Administration

    thePower

  • 4 months, May 2010 - Aug 2010

    ITIL v3 Foundation

    Office of Government Commerce (OGC)

  • 4 years, Jan 2003 - Dec 2006

    Computer Science

    Trinity College and University

Sprachen

  • English

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

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