Eric Dietzel
Angestellt, Head of Customer Service, Abbott GmbH, Wiesbaden
Mainz, Germany
Skills
Timeline
Professional experience for Eric Dietzel
- Current 10 months, since Sep 2024
Head of Customer Service
Abbott GmbH, Wiesbaden
- 10 months, Nov 2023 - Aug 2024
Vice President (VP) Customer Service & Support
NFON AG
- 4 years and 1 month, Aug 2020 - Aug 2024
Prokurist | Bereichsleiter Service & Support
Deutsche Telefon Standard GmbH
- 1 year and 11 months, Sep 2018 - Jul 2020
Bereichsleiter Service & Support | Mitglied der Geschäftsleitung
Deutsche Telefon Standard GmbH
- 8 years and 4 months, Oct 2008 - Jan 2017Vodafone GmbH
Gruppenleiter Projekte / Projects Fault Management
Projektmanagement, Prozessdesign und Prozessoptimierung, Steuerung von Dienstleistern, Fault Management, QA, QC, SLM, KPI, Budgetplanung, Reporting, root cause analysis, Claimmanagement
- 3 months, Jul 2008 - Sep 2008
Projektmanager - Steuerung & Optimierung
Arcor AG & Co. KG
- 7 months, Dec 2007 - Jun 2008
Systemspezialist - Zertifizierung & Analyse
Arcor AG & Co. KG
- 5 years and 10 months, Mar 2002 - Dec 2007
Team Leader - Manager Carrier Relations IP
Arcor AG & Co. KG
- 5 years and 5 months, Nov 1996 - Mar 2002
Leiter Consulting Online / IP
Arcor Kundenservice GmbH
- 3 years and 3 months, Sep 1993 - Nov 1996
Teamleiter
Groupe Accor
Educational background for Eric Dietzel
- 5 years and 1 month, Mar 2018 - Mar 2023
Technische Betriebswirtschaft
Hochschule Fresenius
Technische BWL und Digitale Transformation
Languages
German
-
English
-
French
-
XING members with similar profiles
XING – The jobs network
Over 1 million jobs
Find just the right job for you on XING.
Job offers just for you
Get found by employers and over 20,000 recruiters.
22 million members
Connect with new people and gather inspiration to boost your working life.
Free membership
Basic membership is free, but the opportunities are priceless.