Hilla Eilrich

Practical experience in: • Adult and long-term care (~800 hours) • Community nursing / outpatient care (~400 hours) • Pediatric care (~120 hours) • Psychiatric care (~120 hours) Key competencies: patient care across all age groups, clinical assessment, psychosocial support, teamwork, organisation and care planning.

Primary Skills: Customer Service, Account Management, Documentation, General Office Administration. Responsibilities: Manage the interface between project managers and clients. Cultivate relationships with customer accounts. Support the technical team in customer deliveries. Assist project managers in preparing orders/invoices. Coordinate and take responsibility for uploading all technical quality designs and corresponding documentation. Manage digital and paperless archiving of all project do

Working within a small team with other experienced professionals. My role involves managing an ATM estate in partnership with various suppliers, using our in-house systems to ensure that our ATM’s are available to dispense to our customers at all times • Managing ‘Tickets’ on the in-house database, ensuring a high level of organization. • Inbound and outbound calling. • Supplier/third party management. • Mailbox management. • Diagnosing faults and follow correct course of action. • Problem solving followi

The purpose of Luvata Welwyn Garden Limited is to manufacture and sell resistance-welding electrodes throughout Europe. Luvata Welwyn Garden Limited is part of a larger organisation. As a business we report to Luvata Ohio in Delaware, Ohio, USA and to our parent company Nordic Capital in Sweden. • Customer liaison • Supporting the sales team in the field • Handling customer enquiries • Preparation of Quotations

• Engaging with the influencer marketing world • Sourcing and reaching out to appropriate creators tailored to each campaign • Communicating with clients and content creators • Tracking and monitoring campaign costs and results • Run content approvals by giving feedback to YouTube creators, ensuring they meet campaign requirements and confirming content publication dates • Working with the Creative Strategist team to ensure the campaign is running smoothly • Managing production and campaign administration e

Working in the sales team (Customer retention) My roles include• being the first point of contact for our German customers who are wanting to stop using our service. • speaking to the customers understand any problems they are facing, and resolving them. • working closely with the German Customer service team

• Having a key role in supporting our store colleagues by making sure orders are assembled correctly • Replenishing stock • Taking responsibility for your own and others safety whilst at work. • Picking home shopping for our customers to loading vans. • Using tools provided and training material provided efficiently. • Working both independently and as part of a team.

I have gained more experience in the hospitality decor with Evolve and worked for several Events as well as for Football stadium and VIP boxes.

A- Levels in English German Early Childhood Development Biology