Huynh Bich Ngan Le

- Development and optimization of performance reports - Preparation of standard and ad-hoc detailed analyses, reports, and presentations for Metro Cash and Carry countries in terms of customer target groups and sales channels - Supporting the mid-term planning process - Preparation and analysis of business cases - Preparation of the reports related to Target Group Management, Retail Franchise, Own Brand Management, and Customer Satisfaction Management

- Be the main contact with 23 METRO Cash & Carry countries to improve the working relations with Target Group Managers in countries by covering diverse requests by country management, establishing regular calls, web conferences, meetings and follow-ups - Supporting the rework of the manual of General Business Needs process (Target Group Management process for Marketing and Strategic Development), e.g. compiling country inputs and examples, proofreading, formatting, etc.

Give lectures in the Bridging course – Mathematics for Bachelor freshmen

- Give tutorials for Bachelor students in Business Mathematics, Macroeconomics, Microeconomics and Master students in Econometrics - Support one Professor in preparing teaching documents

- Define strategy of the department in IT products, such as cable & accessories for the data centers, switches, access points & routers - Responsible for the department’s sales and profit targets - Design annual tactical and operational communication plan for the department - Define new potential products and deal with international product suppliers - Responsible for key customers, in terms of customer services and customer relationship management

o Responsible for distributing IT products, such as cable & accessories for the data centres, switches, access points & routers for Small-Medium Business o Support the head of department in defining sales and marketing plan o Responsible for customer service management o Look for new potential products and suppliers

o Responsible for customer management and the sales of Telecoms & IT products of world reputation firms, such as: xDSL modems of Thomson (France), external batteries for laptop of Ningbo-Hitech Polarmate (China), Skype phones of RTX Dualphone (Denmark) to over 70 computer stores in all regions of Vietnam o Conduct marketing activities for the sales department (such as designing advertising programs, joining in informatics exhibits, and organizing seminars) o Propose new potential products

GPA of 1.2 (German grading system) over 90 credits, including subjects: - Portfolio and Risk Theory - Applied Game Theory - Applied Corporate Finance - Financial Statement Analysis - Financial and Real Options - Stock Exchange and Market Simulations - Organizational Economics

GPA of 1.7 (German grading system) over 97 credits, including subjects: - Business and International Law - Basics of Economics - Financial / Management Accounting - International Accounting and Corporate Development - Controlling - Human Resource Management and Logistics - Marketing

GPA of 7.81/10.00 over 245 credit points