Ian Williams

Angestellt, Director - Customer Experience Performance Optimization, Concentrix Catalyst
Amsterdam, Netherlands

Fähigkeiten und Kenntnisse

Customer Experience consulting
Marketing & Social Media
Consulting
Customer Experience Management
Customer Experience
Customer Experience Design
Data Analysis
German
Marketing management
Marketing Communications
Strategic marketing
Marketing Planning
European Business
Direct Marketing
Customer Relationship Management
Marketing strategy
English Language
Content marketing
Branding
Management

Werdegang

Berufserfahrung von Ian Williams

  • Current 2 years and 9 months, since Sep 2023

    Director - Customer Experience Performance Optimization

    Concentrix Catalyst

  • 1 year and 7 months, Feb 2022 - Aug 2023

    Global Head of Digital Customer Experience

    ECCO

  • 12 years and 9 months, May 2009 - Jan 2022

    Director

    Jericho

    Director/ Owner of Jericho Consulting, a customer experience consultancy.

  • 10 months, Jul 2008 - Apr 2009

    Marketing Development Director, EMEA

    American Express International Insurance Services

  • 1 year and 9 months, Aug 2006 - Apr 2008

    Group Marketing Manager

    Santander Insurance

  • 2 years and 5 months, Dec 2003 - Apr 2006

    Head of Marketing

    Canada Life Group Insurance Division

  • 3 years and 7 months, May 2000 - Nov 2003

    Marketing Manager, Germany, Austria & Switzerland

    VarTec Telecom Europe Limited

  • 1 year and 8 months, Sep 1998 - Apr 2000

    Senior Product Manager

    Smith & Nephew Rehabilitation

  • 10 months, Nov 1997 - Aug 1998

    Product Managing Manager

    Lex Vehicle Leasing

  • 4 years and 1 month, Oct 1993 - Oct 1997

    Product Manager & Marketing Executive

    Stannah Stairlifts Limited

Ausbildung von Ian Williams

  • 2 years and 9 months, Oct 1996 - Jun 1999

    Strategic Marketing

    University of Hull

  • 1 year and 10 months, Mar 1994 - Dec 1995

    Marketing

    Chartered Institute of Marketing

    Marketing

  • 3 years and 9 months, Oct 1989 - Jun 1993

    Betriebwirtschaftslehre

    Fachhochschule Muenster

    Marketing

  • 3 years and 9 months, Oct 1989 - Jun 1993

    European Business

    University of Humberside

    Marketing

Sprachen

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    C1 (Fließend)

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z