Ihab Seliem
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ihab Seliem
- 1 year and 1 month, Apr 2025 - Apr 2026
Abteilungsleiter
Multi Media Marketing
- 2 years and 2 months, Jul 2022 - Aug 2024
Service Delivery Director I Operations & Client Leadership
Concentrix
- Led large-scale international operations with full performance ownership - Managed multi-million budget and cross-functional leadership teams - Delivered transformation initiatives improving operational efficiency - Strengthened executive-Level Client Relationships - Drove performance improvements across multiple markets
- Led Operations of 300+ employees across international markets - Managed productivity and Customer Satisfaction - Managed KPIs improvement and attrition through engagement strategies - Strengthened client relationships and increased repeat business
- Managed operations with a project value of multi-million budget, achieving multiple industry awards - Managed revenue increase across telecommunications and e-commerce sectors - Reduced operational bottlenecks through process optimisation - Developed new business channels and increased market share - implemented performance management szstems to improve efficiency and quality
- 1 year and 5 months, Jul 2016 - Nov 2017
International Accounts Operations Manager
Vodafone
- 2 years and 4 months, Apr 2014 - Jul 2016
International Acounts Sr. Supervisor "Webchat & Fullfilment Queue Manager"
Vodafone
- 11 months, Apr 2014 - Feb 2015
International Acounts Sr. Supervisor "Back Office Queue Manager"
Vodafone
- 2 years and 1 month, Apr 2012 - Apr 2014
International Accounts Supervisor
Vodafone
- 9 months, Mar 2010 - Nov 2010
Tourism Product Manager
Gruber Reisen GmbH Graz, Austria
- 5 years and 1 month, Mar 2005 - Mar 2010
Touristic Branch Manager
Restplatzbörse GmbH Graz, Austria
Ausbildung von Ihab Seliem
- 2004 - 2004
Amadeus Basic Course
Amadeus
Airline Reservation System - Salzburg Travel Reservation System - Vienna
Sprachen
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
German
C1 (Fließend)
English
C1 (Fließend)
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