Ilaria De Mauri

Leading an international team of commercial and technical experts (from 5 countries), e.g. sales & key account managers, asset engineers, contract managers Responsible of target KPIs of the region (e.g. budget control, after sales products and revenues of the service business, claim management, key customer satisfaction) Team lead (recruiting, evaluation, task allocation, coaching, training & development)

Service Sales Engineer specialist for long term service contracts (OEM) for wind turbines worldwide (Europe, Latin America, Asia, etc.), with the following tasks: Leading complex contract negotiations, drafting of standard and highly customized contracts, preparation of tenders' commercial/technical responses (service and after sales topics), advanced support for local customer relation coordinators in relation to after sales commercial or contractual issues, complaints management.

Sales Engineer Italy. Drafting, negotiating and managing turbines sales contracts and related agreements. After sales management. Tender response coordination. Key account for the biggest Italian utility in respect of national and all international projects.

Headquarters in Rome. Responsible for EMEA, Asia and Overseas markets. Analysing orders and customer demands. Supporting the sales team in sales negotiations. Coordination of R&D and production to create and build customised products. Budget / target monitoring of affiliates and distributors. Negotiation of annual price lists with local distributors. Technical trainings to sales team and distributors worldwide. Sales presentations for customers.

Desing of components of lift trucks as R&D resource in outsourcing for major companies as Still and Linde lift trucks. Use of different design programs: Pro-e; Unigraphics, SolidWorks, Autocad. Thermal stress analysis.

Full time trainee in the team responsible of the design and the evaluation of testing equipment in the R&D division. Development and subsequent realization of a calibration device for a measurment apparatus, incl. construction of the hardware, selection of the sensors, writing of the software in Labview + Visual Basic.