Inderveer Ghai

Bis 2019, Operations Director, BI Worldwide
Bengaluru, India

Skills

Project Management
MS Office
Consulting
Management
Operations Management
Operational Management
Quality Management
Change Management
Customer Support
Lean Management
General Management
People Management
Agile Development
Leadership
Entrepreneurship
Strategic mindset
Negotiation skills

Timeline

Professional experience for Inderveer Ghai

  • Current 2 years and 5 months, since Jun 2024

    Market head of operations and technology

    TMF Group

    Starting Designation : Jun 2024 – Dec 2024 – Regional Operational Excellence Director, APAC (Band – 7) was leading Operational Excellence needs of the region however have been elevated to Market Head for Operations and Technology in Jan 25 and now responsible for driving efficiencies in the market with tech interventions and Operational Strategy

  • 5 years and 3 months, Apr 2019 - Jun 2024

    Director digital Transformation

    wns global

    • Leading the delivery of the largest transformation account in the organization (£550+ Million) which includes overlooking the transitions of over 200 FTE over a period of 2 years & delivery of over 210 Tech & Non-Tech projects over 6 + 3 years passing efficiencies of over £60 Million to a large Insurance Giant in UK & EMEA region (started delivery in Apr 2021

  • 2 years and 3 months, Feb 2017 - Apr 2019

    Operations Director

    BI Worldwide

    Heading contact centre Operations

Languages

  • Hindi

    C2 (Expert / native speaker)

  • English

    C1 (Fluent)

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