Isabella Lopes

Bis 2026, Technical Sales Support Specialist, Grupo CISBRA

Fähigkeiten und Kenntnisse

Commercial Support
Key Account Support
Data Analysis
Technical Reporting
Quality Control and Assurance
Workflow Optimization
SLA Management
Troubleshooting
Google Sheets
Microsoft Powerpoint
SharePoint
Cross-Functional Collaboration
Planning
Agribusiness
Process Optimization
Adaptability
Organization Skills
Problem Solving
proactive
Communication
Organization
attention to details
Analytical thinking
SAP

Werdegang

Berufserfahrung von Isabella Lopes

  • 2 Jahre und 6 Monate, Aug. 2023 - Jan. 2026

    Technical Sales Support Specialist

    Grupo CISBRA

    Resolved critical field issues across 4 key accounts, achieving a 95% success rate and 100% client retention after corrective results were delivered;Reduced over R$100,000 in external analysis spend after taking ownership of the testing and validation process, improving cost efficiency without compromising quality;Drove 100% sales growth versus the previous year at Agrobrasília by designing and managing the demonstration showcase featuring the full product portfolio

  • 1 Jahr und 7 Monate, Feb. 2022 - Aug. 2023

    Quality Operations Analyst

    Boa Safra Sementes

    Reduced the lead time between analytical review and shipment loading by 80% after joining the national dispatch team;Enabled dispatch of 7,000 product lots in 3 months, a 25% improvement versus the previous year;Responded to and closed 100% of analysis requests, sustaining SLA compliance for logistics operations;Served as quality person on a dispatch team, analyzing lot results in Excel and authorizing shipments directly in SAP;Acted as key user for the SAP implementation project in the quality department.

Ausbildung von Isabella Lopes

  • 2 Jahre und 1 Monat, März 2020 - März 2022

    Soil and Plant Nutrition

    Escola Superior de Agricultura "Luiz de Queiroz"/ Universidade de São Paulo

    Postgraduate Specialization (Lato Sensu)

  • 5 Jahre und 5 Monate, Aug. 2014 - Dez. 2019

    Agronomist/ Agricultural Engineer

    Universidade de Brasília

Sprachen

  • Portuguese

    C2 (Verhandlungssicher / Muttersprachlich)

  • Deutsch

    A1-A2 (Grundkenntnisse)

  • Englisch

    C1 (Fließend)

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