Janina Tarvydaite

- Investigating non-scenario-based transactional activity and historical transactions as a part of process optimization - Serving as Subject Matter Expert for multiple products in alerts analysis and transactional activities investigation - Training and mentoring analysts on investigative process and techniques, internal systems, products etc. - Checking and authorising cases - Developing tools to optimize investigation process - Acting as employee’s representative on Employee's Board, Voice of the Employee

- Analyzing alerts and investigating transactional activities to detect any suspicions of Money Laundering/Terrorism Financing - Researching, gathering data and recording evidence from Citi internal systems, Internet, commercial databases and enquiry with business or Compliance contacts within Citi - Conducting alert investigation using global standard policies, procedures and tools, aimed at meeting internal and external regulatory requirements - Providing onboarding trainings

- Providing support for customers from Baltic countries via phone, chat and e-mail incl. resolving inquiries, receiving claims, providing detailed information about products and services - Coordinating logistics processes regarding car ordering and collection - Processing claims in internal system - Administrative duties incl. translations from/to English, Lithuanian, supporting Sales Department

- Preparing environmental projects / documentation, e.g., Waste Management Plan, Strategic Environmental Assessment, Environmental Impact Assessment, Regional Waste Management Schemes, Integrated Pollution Prevention and Control in accordance to Lithuanian and EU legislations - Negotiating projects with stakeholders - Supporting construction project team