Javier Ramos Pavlov

Management of IT Demands, Resources and IT Project Portfolio with priorities based on current strategy and available resources IT Service management using ITIL principles Project Management methodologies as a standard for IT Project managers for strategic projects . Projects that were managed by the PM's .- New IT Service providers (~7.000 usres, HW, B&F, Printers, Net, Servers, DC's) .- Integration of French subsidiary .- Scrum/Agile methodology for IT (Scrum coaches, trainings) ~100 IT Colleagues

Implementation of global governance protocols for the management of 3rd party providers and internal regional Service Delivery for IT (America, EMEA) New IT services implementation with 3rd party providers Development of an IT sourcing strategy IT Contracts management (e.g MS) Alignment of global processes for the IT areas of K+S Group IT Services Managed through providers : WAN, LAN, HW, Printers, AD, SAP Basis & HW, DC's, Backup, SW Updates & Delivery, Server Provisioning (Virtual and Physical) (As Expat)

Management of global (America, EMEA) service delivery for workplace services (~7.000 end users) Implementation of governance protocols, service agreements, policies and guidelines with 3rd party providers for Workplace services Process design and implementation for supporting Workplace services (End user support, B&F, HW, Printers, AD, Apps delivery) (As Expat)

Development and alignment of the IT strategy for Latin America Accountable for the development and digitalization of business processes Accountable for the management of national and regional multidisciplinary projects Management of outsourced IT services (backend, WAN, LAN, Phone system, Datacenter, Security, end-user devices & local support, Printers, SAP Consultants) Involvement on global projects, policies implementation and governance IT models for the K+S group

Responsible for developing an IT Strategy and its deployment Accountable for the development, digitalization and improvements of business processes Management of outsourced IT services Management of IT Project portfolio Evaluation of IT services for M&A projects Enterprise applications implemented - SAP (SD/LE, MM, FI/CO, PP, HR) - SAP PS For Commercial process in the shipping company - ABS NS5, Inventory & Maintenance - Mobile Sales, custom development to improve customer satisfaction (replace by SAP C4C)